(If you have some favorites that aren't mentioned here, use the comment form at the bottom of the article to let us know your favorite.) Mobile CRM Apps Here is a short list of useful mobile CRM apps. Given users' fondness for mobile CRM, use of mobile CRM apps will continue to grow. Over half of mobile CRM users say that mobile access greatly improves the quality of their CRM data. Nearly 30 percent use a combination of laptops, desktops and mobile devices. Mobile CRM apps, which connect systems to many more users, account for a chunk of this investment.Īccording to a Software Advice survey, nearly half of all CRM users say they access CRM systems using smartphones, while 45 percent use tablets. Global CRM spending hit $23.2 billion in 2014, up 13.3 percent from $20.4 billion in 2013. These 10 mobile CRM apps help sales people on the go boost their productivity and keep their managers in the loop.Ĭustomer relationship management ( CRM) is a hot software market, according to Gartner.